MicroGuides

Here are just a few of the ideas inside this MicroBook you’ll learn that can help you turn change into your biggest opportunity:

• The 2 critical questions that everybody in your company needs to answer during times of change;
• Why going on offense during a crisis is the best defence;
• How shrinking the change can often lead to the biggest results;
   

Here are just a few of the ideas inside this MicroGuide that will help you make the most out of your time:

• How to move from dependency to independency
• How to focus your time and energy on the things that matter most
• How to stay in command of your situation when you are overwhelmed with tasks
   

Here are just a few of the ideas inside this MicroGuide that will help you use persuasion to point individuals toward a common goal:

• The SUCCES Principle for creating and communicating powerful and lasting ideas
• The “Weapons of Influence” that will help you master negotiations
• Scientifically proven methods for getting people to change because they want to

Here are just a few of the ideas inside this MicroGuide that will help you navigate the complex world of emotional intelligence:

• Strategies to help you be flexible with your thoughts and feelings in complex situations
• How to increase your self- and social awareness
• The five skills that will help you become more emotionally intelligent
   

Here are just a few of the ideas inside this MicroGuide that will help you navigate challenging interpersonal interactions:

• The Seven Principles for making the most out of important conversations
• The key strategies for turning dialogue into action
• How to approach difficult conversations in a way that makes your relationships and performance at work stronger

Here are just a few of the ideas inside this MicroGuide that will help you become a better decision maker:

• The Six Strategies for making better, more informed decisions
• How to analyze options and reality-test our assumptions
• How to create new choices instead of just accepting the ones that are presented to us
   
   

Here are just a few of the ideas inside this MicroGuide that will help you handle failure in a poised and productive manner:

• The three stages for recognizing and learning from failure
• How to alter our perceptions to deal with seemingly insurmountable obstacles
• Strategies for using stress to your advantage
   
   

Here are just a few of the ideas inside this MicroGuide that will help you build and develop high-performance teams:

• How to put the good of your team above your own self-interest to deliver the greatest long-term value
• How to identify and overcome the most common dysfunctions of a team
• How to take advantage of the learning curve and play to your team’s strengths

Here are just a few of the ideas inside this MicroGuide that will help you increase your website conversion rate:

• The three steps to online sale success
• Psychological methods to influence purchasing decisions and consumer behavior
• How to implement Holistic Conversion Rate Optimization (ECRO) into your website marketing strategy

Here are just a few of the ideas inside this MicroGuide that will help you build an effective sales strategy:

• How to make your customers think deeper and differently about your product/service
• How to get the most out of sales calls
• How to identify and target a specific audience and turns prospects into customers

Here are just a few of the ideas inside this MicroGuide that will help you successfully overcome objections:

• The four basic propositions of principled negotiation
• How to ask calibrated questions to get other to come up with the outcome you want on their own
• How to turn a “no” in a sales negotiation into a “yes”
   

Here are just a few of the ideas inside this MicroGuide that will help you create a pro-active system for fostering the best possible customer experience:

• Strategies for increasing customer renewal rates
• How to build connections and cultivate relationships with your clients
• Pro-active strategies to mitigate customer disloyalty